Global InsurTech Summit

Fintech Global are hosting the third annual Global InsurTech Summit as a virtual event to connect the global InsurTech community and explore the latest innovation in the sector.

AGENDA
Tuesday 2nd March

3:50 PM - 4:30 PM GMT (40 Min)
PANEL DISCUSSION: CUSTOMER EXPECTATIONS

Join our CEO & Co-Founder, Tim Hardcastle and panel to find out...
How have customer expectations changed over the past decade?
Where do you see customer expectations heading in the next 10 years?
What are the best approaches to planning and executing a successful customer-centric journey?
How have other financial services increased the need of digital in insurance?
How have on demand services increased the need of rapid insurance experiences?
What can insurers learn about customer engagement from other industries?
How can insurers balance simplification of products and differentiation of their offering?
How much has the coronavirus shifted public expectations towards the digital world?

Wednesday 3rd March

2:15 PM - 3:15 PM GMT (1 Hour)
WORKSHOP: Fade or Flourish: Rethinking Life & Health insurance end to end
As technological advancement and customer expectations evolve dramatically, traditional industry approaches are falling away to new fresher ways of enhancing customer experience.

Join Will Wood, our Head of Life & Health - leading end to end digital insurance platform INSTANDA, for an interactive workshop that will explore:
Current insurance challenges with customer experience
Removing uncertainty from the middle office with digital transformation
Meeting the challenges of self-service insurance
This session is for CIOs who are facing customer experience and operational efficiency challenges within the life and health insurance industry.

3:50 PM - 4:30 PM GMT (40 Min)
PANEL DISCUSSION: INNOVATING LIFE & HEALTH INSURANCE

Join Will Wood and panel to find out...
What are the major trends reshaping the health & life insurance market?
How are life & health insurers rethinking their strategies, businesses, and operating models?
How are new technologies such as RPA, AI, blockchain and advanced analytics addressing business challenges?
How are InsurTech firms creating a more streamlined and integrated healthcare system?
How can life & health insurers institutionalise innovation to take advantage of disruption and grow?