INSTANDA are proud sponsors of Digital Insurance & CX Tech Forum - streaming live on 26 & 27 January.
Register your free spot, meet us virtually, and don't miss our Head of Life & Health, Will Wood on the Day 1 3:50 PM panel for the USING NEW TECHNOLOGIES TO CREATE A TAILORED SERVICE FOR CUSTOMERS discussion.
· How can insurers offer a personalised service to a wide range of clients in a competitive environment?
· To what extent does digitisation cause issues for insurers?
· How does the use of technology impact large and small insurers differently?
· With insurers becoming more focused on customer experience, is usage-based insurance the key to this?
· The number of technologies and solution providers in the market can be overwhelming, so how can an insurer sift through and find the best fit for them?
· How do you build deeper relationships with customers throughout the entire digital customer journey?
· As insurers rush to digitize, is there a risk of leaving customers who prefer in-person interactions behind?