Frequently Asked Questions

INSTANDA is a SaaS-based digital insurance solution that enables carriers, Managing General Agents (MGAs), and insurance brokers to design, build and launch insurance products across the Property and Casualty and Life and Health categories.

INSTANDA’s fully customizable policy administration platform allows clients to build unlimited product lines and distribution channels. Underpinned by sophisticated underwriting and distribution capabilities, INSTANDA gives insurance teams the ability to innovate at scale and deliver solutions to markets in a matter of weeks or months, not years. INSTANDA is the future of insurance - are you ready to join the revolution?

INSTANDA is an end-to-end insurance solution, meaning you can design, rate, underwrite, quote, bind, issue, and service (through mid-term endorsement, cancellations, renewals, FNOL, and client portal).

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INSTANDA takes insurers from concept, to creation, to launch, to revenue in exceptional timeframes. Whether an insurer is digitally shifting existing products, or launching new products, INSTANDA provides:

• Core functionality: product management, quote management, policy management, claims management integrated forms, and workflows
• Portals: distribute product lines to various channels, including direct to an insurer’s site, a producer portal, or an insured/self-service portal
• Data management: Data insights to inform product building, including data integration and enrichment; support for data migration; and data and reporting into the performance of product lines.

INSTANDA’s no-code platform makes it easy to configure your products and validate application data. Once online, products can be amended at will, no matter how bespoke or complex, without needing to write a single line of code. Our API framework streamlines integration with your legacy eco-systems.

Yes! Many of our clients link the INSTANDA platform to their main website through an API-led approach.

Yes! This is the essence of INSTANDA, allowing our clients to create their own insurance products in our platform and distributing those products in as many channels as they want. This is always done with the same level of quality and standard, no matter the distribution channel they want to operate.

With INSTANDA, you can integrate to over 300 applications using different integration methods (APIs, Webservices, Webhooks, etc.)

Our main integrations are with:

• HubSpot: offers a full platform of marketing, sales, customer service, and CRM software
• Sage50: helps manage all aspects of your financials from creating invoices to submitting VAT returns online.
• Salesforce: cloud computing SaaS company specialising in CRM and allows businesses to better connect with customers, partners, and potential customers.
• Twilio SMS: allows software developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs.
• Microsoft Dynamics CRM: users can access customer data using either the Cloud SaaS version (using a web browser such as Chrome or Internet Explorer) or by using the on-premises version, where the customer database is deployed on your servers. CRM data can also be accessed via Microsoft Outlook or by using a mobile device.
• Xero: cloud-based accounting software platform for SMEs
• DocuSign: allows you to electronically sign documents, request signatures, check document status, send reminders, and view audit trails.
• Zoho CRM: online Sales CRM software that manages your sales, marketing, and support in one CRM platform.

INSTANDA’s platform is not reliant on users being experts in coding or other technical disciplines. While many platforms require code written to ensure basic functionality, e.g., setting up new products, linking to new pages, or sending across information, INSTANDA’s platform already has that level of code written and embedded for use as insurance objects. Insurers, MGAs, and insurance brokers no longer have to rely on busy IT teams to launch new products or to build successful portals on INSTANDA’s platform, allowing IT professionals to focus on other enterprise initiatives within the company.

The INSTANDA platform allows insurers, MGAs, and insurance brokers to distribute insurance products through a variety of portals, including, but not limited to:

• Direct to Consumer (D2C)
  • via agents, brokers, and sub-brokers
  • White label solutions via affinity partners
• Internal Portals
  • Underwriting, Administration, etc.

INSTANDA won’t put restrictions on the type of distribution channel you want to use according to your specific business case. Insurers, MGAs, and insurance brokers can launch one or many products, through one or multiple sites, allowing customised branding for each site.

You can set up different rules and commissions, based on the agreements with your individual brokers or your distribution partners.

Typical deployment for INSTANDA users is around 8-12 weeks, allowing clients to capitalize on market opportunities with breakneck speed.

Our all-in-one policy administration, insurance solution enables clients to get to market 3x faster than the competition. With our no-code configuration, IT and Business Users are able to easily configure and launch products in as little as 8-12 weeks! Click to learn more.