Automation by Design
INSTANDA's AI-augmented policy administration system tracks quotes, policies, renewals, and cancellations and offers intelligent tools to manage and streamline the everyday needs of your customers and agents throughout the policy lifecycle.
The Smart Way to Administer Policies
Everything you Need to Empower your Teams
- Automated Renewals
- Out of sequence endorsements
- Copy and re-quote without double entry
- Simplify policy queries with an embedded AI Chatbot
- Straight-through application processing
- Automated renewals and ‘tagging’ capability to accelerate underwriter decision making
- Authority-based referral rules and permissioning
- Real-time payments
- 30+ payment gateways supported out of the box
- Configurable billing documents
- View, edit and publish controls
- Date- and time-stamped audit trails of all actions taken on quotes and policies
- Referral notes, with ability to tag users in notes
Simplify Policy Queries with Intelligent Chat
Interact directly with insurance quote and policy data using INSTANDA’s intelligent chat feature—available free to all clients.
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Access instant policy and quote summaries
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Get accurate, context-aware answers to policy or quote questions
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Communicate in any language for tailored responses
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Empower underwriters and agents with quick, informed insights
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Customize the chatbot to fit your needs and branding
Meet the Insurers Building the Future
Flow Flood Revolutionizes Agent Efficiency and Rapidly Expands Nationwide
Flow Flood Insurance partnered with INSTANDA to build a digital flood marketplace in just five months. Agents can now compare quotes, bind policies, and more in minutes. The platform, live in 42 states, cut quote times to two minutes and reduced onboarding to a matter of minutes.
reached (within 12 months of launch)
quote to bind times
reduction to onboard new agents (previously 3-10 days)