Policy Administration

Automation by Design

INSTANDA's AI-augmented policy administration system tracks quotes, policies, renewals, and cancellations and offers intelligent tools to manage and streamline the everyday needs of your customers and agents throughout the policy lifecycle.

The Smart Way to Administer Policies 

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Reduce friction and accelerate your quote to bind times
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Use INSTANDA AI to ease the administrative burden on specialist teams, lower OpEx, enhance COR, and uphold technical excellence
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Leverage rule-based automation to increase premium without increasing headcount
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Streamline operating expenses while delivering a customer-centric experience

Everything you Need to Empower your Teams 

Policy
  • Automated Renewals
  • Out of sequence endorsements
  • Copy and re-quote without double entry
  • Simplify policy queries with an embedded AI Chatbot
Underwriting
  • Straight-through application processing
  • Automated renewals and ‘tagging’ capability to accelerate underwriter decision making 
  • Authority-based referral rules and permissioning
Payments
  • Real-time payments
  • 30+ payment gateways supported out of the box
  • Configurable billing documents
Permissioning
  • View, edit and publish controls
  • Date- and time-stamped audit trails of all actions taken on quotes and policies
  • Referral notes, with ability to tag users in notes
AI Product Spotlight

Simplify Policy Queries with Intelligent Chat

Interact directly with insurance quote and policy data using INSTANDA’s intelligent chat feature—available free to all clients.

  • Access instant policy and quote summaries

  • Get accurate, context-aware answers to policy or quote questions

  • Communicate in any language for tailored responses

  • Empower underwriters and agents with quick, informed insights

  • Customize the chatbot to fit your needs and branding  

Featured Case Study

Meet the Insurers Building the Future

Flow Flood Revolutionizes Agent Efficiency and Rapidly Expands Nationwide  

Flow Flood Insurance partnered with INSTANDA to build a digital flood marketplace in just five months. Agents can now compare quotes, bind policies, and more in minutes. The platform, live in 42 states, cut quote times to two minutes and reduced onboarding to a matter of minutes. 

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reached (within 12 months of launch)

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quote to bind times

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reduction to onboard new agents (previously 3-10 days)

INSTANDA is the world’s fastest growing Policy Administration and Distribution System.
A revolutionary departure from all other solutions, INSTANDA empowers insurers to dramatically reduce the time, risk, and cost of insurance product innovation across all lines of business, anywhere in the world.

F2X GROUP LIMITED is registered in England and Wales, no. 05236974. Headquarters: 70 Gracechurch Street, London, EC3V 0HR
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