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Case Study

Flow Flood | Revolutionizing Agent Efficiency and Expanding Nationwide within 12 Months 

10 01, 2024
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Flow Insurance

Key Achievements

  • Quote from 6 insurers in less than 2 minutes

  • Bind in 90 seconds from quote

  • Launched 42 states in 12 months since initial go-live

  • Real-time moratorium updates

  • Time to onboard new agents reduced from 3-10 business days to <60 minutes

Project Summary

Flow Flood Insurance built a digital flood marketplace to enable agents to compare quotes from up to six insurers, bind applications, service policies, and offer direct bill renewals. Developed in five months, the marketplace has dropped quote times to two minutes, bind times to 90 seconds, and new agent onboarding to minutes. In the twelve months since initial launch, the marketplace now serves independent agents across 42 states. 

 

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Industry

Flood Insurance

Business Goals

  • Revolutionize flood insurance agent experience

  • Rapid expansion

  • Make flood insurance more accessible to policyholders

Product Details

  • Flood Insurance

  • Quote, bind, issue, and manage platform for agents across 6 major flood carriers

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