INSTANDA and ReSource Pro Partner to Deliver Insurance Technology and Operations Solutions
NEW YORK — January 21, 2025 —INSTANDA, the global provider of no-code insurance platform technology, has announced a shared services partnership with ReSource Pro, a leading strategic operations partner serving over 1,800 insurance organizations. Through this partnership, ReSource Pro's clients will gain access to INSTANDA’s no-code digital platform to enhance their digital product development, while INSTANDA clients gain access to ReSource Pro’s expert business process management and insurance technology outsourcing (BPM & BPO) services. With ReSource Pro handling both routine and complex insurance processing and workflow requirements and INSTANDA enabling product agility and scalability, this partnership empowers insurers to focus on new product creation and modernization of their offerings while streamlining business operations.
“The digital needs of the insurance industry are expansive and increasingly paramount. Partnering with INSTANDA allows us to enhance and streamline the automation and data processing we deliver to our clients while maintaining the high-quality service and deep industry expertise they expect from us,” said ReSource Pro CEO Dan Epstein.
Tech Acceleration Insurers Can Trust
One such client, New England Indemnity, is leveraging this partnership to launch an expanded suite of personal lines insurance products across the Northeast, including auto, homeowners, umbrella, and dwelling fire.
“This partnership demonstrates how combining smart tech solutions and deep insurance services expertise can create rapid and significant value for carriers like New England Indemnity," said John Elias, President and CEO, New England Indemnity Company. "By leveraging this collaboration, we are not only advancing our processing systems with a no-code platform but also accelerating time to market and ensuring efficiency and productivity gains are fully integrated into our operations – all of this comes together to ultimately deliver better outcomes and a higher quality of service for our customers.”
A Catalyst for Industry Transformation
“Partnering with ReSource Pro exemplifies how combining cutting-edge technology with proven insurance service expertise can drive meaningful transformation for the industry,” said Tim Hardcastle, INSTANDA’s CEO and co-founder. “With our no-code platform and ReSource Pro’s white glove BPM and BPO services, we’re creating a powerful synergy that enables carriers to streamline operations, accelerate time to market, and unlock greater value for their customers.”
For small-to-mid-size insurers, this partnership offers a unique opportunity to enhance both back-office operations and product delivery capabilities. By providing access to scalable technology and expert support typically available only to larger carriers, INSTANDA and ReSource Pro are helping level the playing field to meet the real-world needs of insurers, resources which are traditionally only available to large, legacy-type insurance organizations.
The INSTANDA-ReSource Pro partnership represents a significant step forward for insurers seeking to modernize their operations and deliver more value to policyholders.
About INSTANDA
INSTANDA offers a complete digital platform for innovative insurers. Whether digitizing your entire business, or launching a new innovative product, INSTANDA provides everything you need to transform your value offering for the modern world. Visit www.instanda.com/us to find out how the world’s largest no code platform serves clients in the US and globally.
About ReSource Pro
Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking to increase their productivity and profitability. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology and data to serve more than 1,800 clients across the carrier, broker and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, proven business process management optimization and transformative data and technology solutions. For the 15th time since 2009, the company was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US. www.resourcepro.com
