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Leading Asia-Pacific insurer CIG today announced a groundbreaking partnership with global insurtech innovator INSTANDA, combining regional market expertise with world-class digital technology to fuel expansion and deliver superior customer experiences across five Pacific Island markets.
The Asia–Pacific insurance market is rapidly expanding, and this strong outlook is reshaping the competitive landscape across the Pacific, prompting insurers to modernise systems, expand product choice, and strengthen their ability to protect communities against increasingly severe natural events.
Capital Insurance Group, founded in Papua New Guinea, is one of the Pacific’s leading diversified insurers, operating across Papua New Guinea, Fiji, Tonga, Vanuatu, and the Solomon Island.
The group is sharpening its focus on delivering greater choice, stronger protection—particularly for catastrophic risk—and improved affordability across Health, Life, and General Commercial/Private lines.
Supporting this critical transformation is INSTANDA a next-generation, no-code insurance platform used by more than 100 insurers, MGAs, and brokers globally to design, launch, and manage products quickly and cost-effectively
CIG has chosen INSTANDA to replace its legacy platforms with the business’s unified solution to be rolled out across its five Pacific Island markets.
This strategic direction builds on the group’s established presence and commitment to resilience, while positioning it to capture new opportunities emerging from digital innovation and shifting customer expectations.
INSTANDA’s single-platform capability across Life, Health, and General Insurance will deliver a consistent regional product and distribution framework while retaining the flexibility to adapt to each market’s currency, regulatory, and operational requirements.
The partnership is expected to deliver rapid returns, unlocking new revenue through faster product innovation, shorter time-to-market, and expanded digital distribution.
It will also streamline internal operations and increase agility in response to emerging risks, ensuring Pacific communities have access to relevant, affordable cover when they need it most.
Jeremy Norton, CEO of Capital Insurance Group, said: “This is a pivotal moment for Capital and the communities we serve. By investing in next-generation technology, we are ensuring our customers across the Pacific have access to more choice, stronger protection, and affordable cover. Partnering with Instanda allows us to accelerate innovation while staying true to our mission of safeguarding people, businesses, and communities against the risks that matter most.”
Derek Hill, Group CRO and Co-Founder at INSTANDA, said: “Capital Insurance Group’s decision to embrace INSTANDA marks an exciting step forward in reimagining insurance for the Pacific. Together, we are proving that technology and purpose can work hand in hand — enabling insurers to respond to customer needs with speed, precision, and empathy. This partnership is about more than innovation; it’s about building lasting resilience and creating meaningful impact for communities across the region.”
Jon Moody, APAC General Manager at INSTANDA, said: “We are delighted to support Capital Insurance Group on this transformative journey. INSTANDA’s no-code platform empowers insurers to launch products faster, adapt to local market needs, and deliver exceptional customer experiences. The Pacific is a high-growth region, and this partnership demonstrates how forward-thinking insurers like Capital are embracing agility to meet rising demand and strengthen resilience.”
