Pouch Insurance: Harnessing AI Personalization to Empower Agents and Grow New Business

Pouch Insurance’s AI assistant, Goodie, is a first-of-its-kind technological innovation in the insurance sector. This proprietary multilingual AI assistant empowers insurance agents to engage with, and provide quotes to, commercial auto insurance consumers 24-hours-per day, seven days per week. Goodie offers innovative functionality directly from Pouch’s agent portal (powered by INSTANDA) as a website chat bot that also provides optional round-the-clock telephone support.